Building requirements in the commercial construction industry

I work in a construction company warehouse.

I take the computer calls for all the orders that come in for bizarre things that they need on their tasks that they are either out of or flat out don’t have in stock at their construction sites.

I recently got a call for pvc coated tie wire coils that was needed for some giant office building project a construction company was doing, however pvc coated tie wire coils is not something we have here at the warenew condo truly often as well as I had to double check to see if we even had any pvc coated tie wire coils to sell them before I could confirm the order; Lo as well as behold as I thought, we did not have any pvc coated tie wire coils as they wanted; They said how badly it was required for the building. I did not know what else to tell them other than we could order some of these pvc tie wire coils on special order for an additional cost if they had the time to wait for them to be ordered as well as arrive. They did not have the time so I suggested another construction company I knew of in the area that should have the pvc coated tie wire coils that they were desperately needing for their office building task that they had to do. I should not have done that, although I felt disappointing for them as well as wanted to help! I don’t know why we don’t carry pvc coated tie wire coils here truly often! But it is something I should speak to management about!

16g black annealed rebar tie wire