I used to work with a pallet rack company for LTL freights.
That is when you don’t have a lot of product to fill a full trailer.
It is a small shipment. In the grand scheme of pallet racking, ocean cargo, air freights, and rail freight, I am small potatoes. I still am a business owner and a reliable client. I utilized the service year around. I was constantly looking to expand, increase efficiency, and storage in my facility. The freight broker I worked with was awful though. I never got anything logistic wise from them. I was in the dark about everything. My product sometimes would ship late or arrive way too early. It just seemed to be a loose operation to me. So I left them and started hunting for another company that handles the transfer of pallet racking. Ideally, I wanted a company that pairs with a logistic company to get me some information. That is how I found the business that I am at. This company does all sorts of pallet rack transformation. They also are a GlobalTranz partner which means I get access to all sorts of data that is geared towards making this function better and for cheaper. This new company is leaps and bounds better. I actually get to talk to a real person on the phone when I have concerns. I get usable data and solutions for my issues. Things ship out on time and arrive when they are supposed to. I don’t feel like an inferior customer since I only required LTL freights.